Automotive Receptionist
Radcliff, KY Radcliff, KY Part-time Part-time $12 - $15 an hour $12 - $15 an hour 19 hours ago 19 hours ago 19 hours ago We are seeking a reliable and customer-focused individual to join our team as a part-time Automotive Receptionist.
As an Automotive Receptionist, you will be the first point of contact for our dealership, responsible for providing exceptional customer service and ensuring smooth operations at the front desk.
This position is ideal for individuals who are organized, friendly, and have a passion for the automotive industry.
If you thrive in a fast-paced environment and enjoy interacting with customers, this role offers a great opportunity to contribute to our dealership's success.
Responsibilities:
Greet and welcome customers, providing a friendly and professional first impression.
Answer incoming phone calls and direct them to the appropriate departments or individuals.
Assist customers with inquiries, scheduling appointments, and providing general information about the dealership's services and products.
Manage and distribute incoming mail and emails, ensuring prompt and accurate delivery to the intended recipients.
Maintain the reception area's cleanliness and ensure it is organized and presentable at all times.
Manage appointment scheduling for sales, service, and other departments, coordinating with customers and staff to ensure efficient operations.
Maintain and update customer records in the dealership's database accurately and in a timely manner.
Handle customer complaints and concerns with empathy, professionalism, and prompt resolution or escalation to the appropriate personnel.
Assist with basic administrative tasks, such as filing, data entry, and document preparation.
Collaborate with other dealership departments, such as sales, service, and finance, to ensure effective communication and coordination.
Maintain a strong knowledge of dealership policies, procedures, and promotions to provide accurate information to customers.
Assist with inventory management tasks, such as maintaining vehicle keys and tracking the location of vehicles within the dealership.
Support the sales team by processing and organizing sales documentation, such as contracts and finance agreements.
Adhere to dealership security protocols, including monitoring visitor access and issuing visitor badges.
Perform other duties as assigned by management to contribute to the smooth operation of the dealership.
Requirements:
High school diploma or equivalent.
Previous experience in a customer service or receptionist role is preferred.
Excellent verbal and written communication skills.
Strong interpersonal skills and the ability to engage effectively with customers and colleagues.
Professional demeanor and the ability to maintain composure in a fast-paced and demanding environment.
Proficiency in using standard office software, such as Microsoft Office Suite.
Familiarity with phone systems and basic office equipment.
Exceptional organizational and time management skills.
Attention to detail and accuracy in handling administrative tasks.
Ability to multitask and prioritize tasks effectively.
Availability to work flexible hours, including evenings and weekends, based on the dealership's needs.
Knowledge of the automotive industry and dealership operations is a plus.
Positive attitude and a commitment to providing outstanding customer service.
Ability to maintain confidentiality and handle sensitive information with discretion.
Punctuality and reliability in attendance.
Join our team as a part-time Automotive Receptionist and contribute to creating a positive experience for our customers.
Apply now and be part of our dealership's welcoming and customer-focused environment! Job Type:
Part-time Pay:
$12.
00 - $15.
00 per hour
Benefits:
Employee discount Schedule:
4 hour shift Evening shift People with a criminal record are encouraged to apply
Experience:
Customer service:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
As an Automotive Receptionist, you will be the first point of contact for our dealership, responsible for providing exceptional customer service and ensuring smooth operations at the front desk.
This position is ideal for individuals who are organized, friendly, and have a passion for the automotive industry.
If you thrive in a fast-paced environment and enjoy interacting with customers, this role offers a great opportunity to contribute to our dealership's success.
Responsibilities:
Greet and welcome customers, providing a friendly and professional first impression.
Answer incoming phone calls and direct them to the appropriate departments or individuals.
Assist customers with inquiries, scheduling appointments, and providing general information about the dealership's services and products.
Manage and distribute incoming mail and emails, ensuring prompt and accurate delivery to the intended recipients.
Maintain the reception area's cleanliness and ensure it is organized and presentable at all times.
Manage appointment scheduling for sales, service, and other departments, coordinating with customers and staff to ensure efficient operations.
Maintain and update customer records in the dealership's database accurately and in a timely manner.
Handle customer complaints and concerns with empathy, professionalism, and prompt resolution or escalation to the appropriate personnel.
Assist with basic administrative tasks, such as filing, data entry, and document preparation.
Collaborate with other dealership departments, such as sales, service, and finance, to ensure effective communication and coordination.
Maintain a strong knowledge of dealership policies, procedures, and promotions to provide accurate information to customers.
Assist with inventory management tasks, such as maintaining vehicle keys and tracking the location of vehicles within the dealership.
Support the sales team by processing and organizing sales documentation, such as contracts and finance agreements.
Adhere to dealership security protocols, including monitoring visitor access and issuing visitor badges.
Perform other duties as assigned by management to contribute to the smooth operation of the dealership.
Requirements:
High school diploma or equivalent.
Previous experience in a customer service or receptionist role is preferred.
Excellent verbal and written communication skills.
Strong interpersonal skills and the ability to engage effectively with customers and colleagues.
Professional demeanor and the ability to maintain composure in a fast-paced and demanding environment.
Proficiency in using standard office software, such as Microsoft Office Suite.
Familiarity with phone systems and basic office equipment.
Exceptional organizational and time management skills.
Attention to detail and accuracy in handling administrative tasks.
Ability to multitask and prioritize tasks effectively.
Availability to work flexible hours, including evenings and weekends, based on the dealership's needs.
Knowledge of the automotive industry and dealership operations is a plus.
Positive attitude and a commitment to providing outstanding customer service.
Ability to maintain confidentiality and handle sensitive information with discretion.
Punctuality and reliability in attendance.
Join our team as a part-time Automotive Receptionist and contribute to creating a positive experience for our customers.
Apply now and be part of our dealership's welcoming and customer-focused environment! Job Type:
Part-time Pay:
$12.
00 - $15.
00 per hour
Benefits:
Employee discount Schedule:
4 hour shift Evening shift People with a criminal record are encouraged to apply
Experience:
Customer service:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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